Isuzu Better Business Bureau Card

Isuzu Better Business Bureau Card

I'm not sure why this was stuck in the glove box, but I guess it was a marketing too to help ensure buyers that they were getting a quality product. Not commonly found.

The Better Business Bureau®

Helping Consumers and Businesses to Maintain an Ethical Marketplace

NOTICE TO PURCHASERS AND LESSEES OF AMERICAN ISUZU MOTORS INC. VEHICLES

American Isuzu Motors Inc. participates in the BBB AUTO LINE, an alternative dispute resolution program administered by the Council of Better Business Bureaus (4200 Wilson Boulevard, Suite 800, Arlington, VA 22203), through local Better Business Bureaus.

If you have a problem with your new Isuzu vehicle, we encourage you to bring it to our attention by calling the Isuzu Owner Relations Department at 1-800-255-6727. If we are unable to resolve the problem, you may file a claim with BBB AUTO LINE.

To learn about filing a claim with BBB AUTO LINE, call 1-800-955-5100. When filing a claim, you will have to provide the following information:

Your name and address, vehicle model and Vehicle Identification Number (VIN), and a statement of the nature of the problem.

If you file a claim with BBB AUTO LINE, BBB staff may try to help resolve the dispute through mediation. If mediation is not successful, or if you do not wish to participate in mediation, eligible customers may present their case to an impartial third party arbitrator at an informal hearing. The arbitrator will render a decision in your case; the decision is not binding on you, and you may accept or reject it. The entire dispute settlement process will ordinarily take about 40 days from the date you file your claim to the time a decision is rendered.

Additional information on BBB AUTO LINE and information on how to obtain owner assistance is found in the Warranty Information booklet and Owner's Manual provided with every new Isuzu vehicle. You may also contact the BBB at 1-800-955-5100 or visit the BBB website at www.bbb.org. Note that state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts.

All Isuzu images and captions are copyright Isuzu Motors Corporation and used without permission. All other content, including images and editorial, is Copyright © 1997-2024 John Eaton and/or contributors unless otherwise stated. If there are any comments or objections, please contact John Eaton.